Administrative Assistant
Role Overview
We are seeking a detail-oriented and proactive Administrative Assistant to provide critical support to our team, including sales operations and leadership. This role will assist with day-to-day administrative tasks as well as tracking, reporting, and analyzing key sales metrics to support data-driven decision-making. The ideal candidate is highly organized, analytical, and comfortable handling both clerical responsibilities and basic data reporting.
Key Responsibilities
- Provide general administrative support including scheduling meetings, managing calendars, handling emails, and preparing internal documentation.
- Assist sales leadership by tracking and updating sales KPIs, pipeline activity, and team performance metrics.
- Generate regular sales reports and dashboards using tools like Excel, CRM systems (e.g., HubSpot)
- Compile, analyze, and summarize sales data to identify trends, gaps, and opportunities.
- Support the sales team with CRM updates, deal tracking, and data hygiene.
- Coordinate team meetings, prepare presentation decks, and distribute meeting notes/action items.
- Manage digital and physical filing systems to ensure records are organized and accessible.
- Handle supply ordering, expense reports, and other office management tasks.
- Assist in onboarding new hires with access, training schedules, and administrative setup.
- Maintain confidentiality and handle sensitive data with discretion.
- Support ad hoc projects and requests from leadership or sales operations as needed.
Requirements
- Proven experience as an administrative assistant or in a similar support role.
- Proficiency in Microsoft Office (especially Excel), Google Workspace, and CRM systems.
- Familiarity with sales performance metrics and ability to analyze and present data clearly.
- Strong organizational and time-management skills with excellent attention to detail.
- Effective communication skills, both written and verbal.
- Comfortable working cross-functionally with sales, marketing, and operations teams.
- High school diploma required, associate’s or bachelor’s degree in business, marketing, or a related field preferred.
Preferred Qualifications
- Experience supporting sales teams or sales operations functions.
- Knowledge of business intelligence tools is a plus.
- Ability to take initiative and suggest process improvements based on data analysis.
Location
- On-site at our Tampa Headquarters
500 N. Westshore Blvd., Tampa, FL
Benefits
- Health Insurance
- Paid Time Off and Company Holidays
- 401k (Match)
Who We Are
Ridge IT Cyber is the top-ranked Managed Security Service Provider (MSSP) on the prestigious Inc. 5000 “America’s Fastest Growing Private Companies” of 2023. Our cutting-edge cybersecurity and IT solutions have established us as an industry leader. With extensive experience serving enterprises, small and medium-sized businesses, private commercial companies, and federal agencies, we have a unique understanding of the challenges in achieving operational goals, ensuring security, and maintaining legal compliance within budgetary constraints. We streamline our clients’ information technology needs while enhancing their operations through tailored solutions and implementation services.
Ridge IT Cyber is an equal opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ridge IT Cyber are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, sexual orientation, gender identity, family medical history or genetic information, disability, status as a veteran, or any other basis protected by applicable federal, state or local law.
