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Frequently Asked Questions

FAQs

What can we help you find?

We bring honesty and transparency to managed IT and cybersecurity.

How should security awareness training evolve to address non-email threats?

Traditional security awareness training focuses heavily on email threats, creating dangerous blind spots. Modern training must evolve to include:

  • Platform-specific phishing scenarios (LinkedIn, Teams, Slack, WhatsApp)
  • Recognition of cross-channel attack patterns
  • Authentication and verification procedures for all communication methods
  • Personal device security for BYOD environments
  • Social media privacy and security best practices
  • Recognition of deepfake and AI-generated content
  • Response procedures for suspected messaging-based attacks

Our comprehensive training programs address the full spectrum of modern communication threats beyond traditional email security.

What are the warning signs of a non-email phishing attempt?

While sophisticated attacks are becoming harder to detect, key warning signs of non-email phishing attempts include:

  • Unexpected message requests through platforms like LinkedIn, Teams, or SMS
  • Urgent requests that require immediate action
  • Messages containing unexpected attachments or links
  • Slight variations in usernames or account details
  • Requests for sensitive information or authentication credentials
  • Communication that creates a sense of opportunity or fear
  • Messages that bypass normal business processes

Our platform's behavioral detection capabilities can identify these suspicious patterns even in sophisticated attacks.

How are attackers exploiting LinkedIn for social engineering?

LinkedIn has become a prime target for sophisticated social engineering attacks with a 245% surge in 2024. Attackers create convincing professional profiles, build relationships over time, and exploit professional trust. Common tactics include sending malicious files through LinkedIn messaging, creating fake job opportunities, and impersonating trusted colleagues to request sensitive information. These attacks bypass traditional email security entirely. Our Managed IT team can help identify and block these sophisticated social platform threats.

What cybersecurity threats exist beyond email phishing?

Today's threat landscape extends far beyond traditional email phishing. Attackers are increasingly targeting messaging apps (Slack, Teams, WhatsApp), social media platforms (LinkedIn, Facebook), SMS/text messaging, collaboration tools, and even calendar invites. These channels often lack the robust security controls found in email systems, creating dangerous blind spots. Our military-grade security platform delivers comprehensive protection across all communication channels, not just email.

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