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Managed IT Powerhouse

Stop Threats.

Slash Costs.

Stop Managing Multiple Vendors

Tampa’s rapid response IT support with data protection and complete incident resolution. We keep businesses running.

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Managed IT Security Solutions Tampa

IT Support

Slash IT costs. Stop threats.

Just imagine, Microsoft running at peak performance with less tickets and round-the-clock support.

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Zero Trust

Trust nothing. Verify everything.

Practical, simple, best-in class cybersecurity, with rapid response—right here in Tampa.

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CloudSmart

Work anywhere, without limits.

Resiliently scale workloads on demand in an uninterrupted cloud-first infrastructure.

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Military-grade protection with IT support  that scales with you.

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Frequently Asked Questions

IT Support vs Technical Support, what’s the difference?

IT Support provides comprehensive infrastructure management, security monitoring, and strategic technology planning for your entire business environment. Tech Support typically focuses on fixing individual device problems and basic troubleshooting without the broader security and compliance oversight. Our managed IT approach combines both reactive support and proactive prevention to keep your business running smoothly.

How can we protect mobile devices stay while traveling?

Enable device encryption, use Zero Trust access controls that verify every request, and avoid public Wi-Fi for business activities. Configure remote wipe capabilities and require multi-factor authentication for all business apps. This approach protects company data with granular access controls regardless of location. We believe in working anywhere, without limits.

What stops ransomware attacks most effectively?

Automated backup systems with offline storage, endpoint detection tools, and current security patches across all systems. Employee training on email security and restricted administrative access reduce attack surfaces significantly. Cross-platform security and security assessments identify vulnerabilities and implement multi-layered protection.

Which managed IT support services matter most for growing businesses?

24/7 network monitoring, automated patch management, backup and disaster recovery, plus security operations center oversight. Cloud infrastructure management and compliance monitoring become critical beyond 50 employees. Managed IT services scale with business growth automatically.

When to contact Microsoft support versus a managed service provider?

Contact Microsoft for service outages affecting their infrastructure. Ridge IT handles licensing questions, products not behaving as expected, configuration issues, security implementations, and integrating Microsoft products with business workflows. Managed service providers deliver faster resolution with business context understanding.

What makes vishing attacks different from email phishing?

Vishing uses voice calls to extract sensitive information, while phishing relies on email or text messages. Voice attacks impersonate IT support, banks, or government agencies and create urgency to bypass verification procedures. Vishing leaves no digital trails, making detection harder than email attacks.

How do smishing attacks bypass traditional email security?

Smishing delivers malicious content through SMS, bypassing corporate email filters entirely. Text messages have high trust factors and immediate response expectations, with 90% read within three minutes. Shortened URLs hide malicious destinations while impersonating trusted services like banks or delivery companies.

What are the most dangerous phishing attack types targeting businesses?

Spear phishing targets specific individuals with personalized content, while business email compromise impersonates vendors or executives to authorize fraudulent payments. Modern campaigns combine multiple channels, starting with email reconnaissance and escalating to phone calls or social media contact.

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Rapid response times, with around the clock IT support, from Inc. Magazine’s #1 MSSP.