How does Scattered Spider typically gain initial access to target organizations?

Scattered Spider primarily gains access through social engineering attacks targeting help desk and IT support personnel. They conduct extensive reconnaissance using social media, company websites, and public records to gather employee information, organizational structure, and internal processes. Armed with this intelligence, they impersonate legitimate employees requesting password resets, account access, or technical support. Our managed IT services implement verification protocols and security awareness training specifically designed to prevent these sophisticated impersonation attacks.