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INFOSEC

Frequently Asked Questions

FAQs

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We bring honesty and transparency to managed IT and cybersecurity.

Can Copilot leak data into the model or generate something sensitive by accident?

No, Copilot does not train on organizational data or leak information into the model. Each organization has their own instance of the AI and Large Language Model (LLM). Customer A's LLM is completely separate from Customer B's LLM. Copilot consists of three components: the LLM, semantic index, and Microsoft Graph, but all data stays within the organization's instance and is never used for training purposes. Our Microsoft AI security framework ensures complete data isolation.

How can I restrict the Graph to prevent sensitive emails from being leaked through Copilot?

Copilot operates within user context boundaries. Users cannot access other people's emails, meetings, or Teams chats through Copilot unless they already have explicit access (like being included in conversations or having delegated permissions). Copilot only accesses data the user already has permission to see within their own mailbox and shared resources. Our Microsoft Graph security controls ensure proper access boundaries.

How can organizations secure Copilot Studio deployments and custom agents?

Securing Copilot Studio requires implementing proper authentication controls, restricting agent permissions through the M365 Agent SDK, and monitoring all agent interactions for suspicious activity. Organizations must configure secure agent flows, implement deep reasoning prompt validation, and establish governance frameworks for custom agent development. We protect Copilot Studio environments with comprehensive security controls. https://www.youtube.com/watch?v=rAg64tgoW6U

Copilot Security Risks Organizations Face

The core problem: Microsoft Copilot honors existing SharePoint permissions while dramatically expanding data discovery through AI-powered search and correlation. Minor permission oversights become major Microsoft AI security breaches.

Microsoft's Proven Copilot Security Framework

Rather than blocking Microsoft AI deployment, the Cloud Solution Architect recommends systematic Copilot security implementation that enables confident artificial intelligence adoption.

Phase 1: Microsoft AI Security Assessment

Engage Microsoft 365 administrators including SharePoint, Compliance, and Copilot security teams for comprehensive AI protection coverage.

Define Microsoft AI sensitivity standards by establishing clear Copilot data classification criteria that prevent artificial intelligence overexposure.

Discover Copilot data access patterns using SharePoint Data Access Governance reports to identify Microsoft AI security vulnerabilities.

Phase 2: Copilot Security Implementation

Prioritize Microsoft AI data protection by securing the most sensitive Copilot-accessible information first through targeted artificial intelligence security controls.

Deploy Microsoft Purview solutions that provide ongoing Copilot security rather than one-time Microsoft AI protection fixes.

Ready for Secure Microsoft AI Implementation?

Don't let Copilot security concerns delay competitive advantages through Microsoft AI adoption. Proven artificial intelligence frameworks enable confident deployment with comprehensive data protection. Protect AI Tools

How can organizations tune M365 Copilot to reduce security risks while maintaining functionality?

Emerging threats include sophisticated prompt injection attacks designed to extract sensitive data, AI model poisoning attempts through malicious training data, and social engineering attacks specifically targeting AI interactions. Threat actors are developing Microsoft AI-specific attack techniques including conversation hijacking, context manipulation, and automated data exfiltration through AI responses. We detect and prevent these sophisticated AI-targeted attacks. https://www.youtube.com/watch?v=rAg64tgoW6U

Copilot Security Risks Organizations Face

The core problem: Microsoft Copilot honors existing SharePoint permissions while dramatically expanding data discovery through AI-powered search and correlation. Minor permission oversights become major Microsoft AI security breaches.

Microsoft's Proven Copilot Security Framework

Rather than blocking Microsoft AI deployment, the Cloud Solution Architect recommends systematic Copilot security implementation that enables confident artificial intelligence adoption.

Phase 1: Microsoft AI Security Assessment

Engage Microsoft 365 administrators including SharePoint, Compliance, and Copilot security teams for comprehensive AI protection coverage.

Define Microsoft AI sensitivity standards by establishing clear Copilot data classification criteria that prevent artificial intelligence overexposure.

Discover Copilot data access patterns using SharePoint Data Access Governance reports to identify Microsoft AI security vulnerabilities.

Phase 2: Copilot Security Implementation

Prioritize Microsoft AI data protection by securing the most sensitive Copilot-accessible information first through targeted artificial intelligence security controls.

Deploy Microsoft Purview solutions that provide ongoing Copilot security rather than one-time Microsoft AI protection fixes.

Ready for Secure Microsoft AI Implementation?

Don't let Copilot security concerns delay competitive advantages through Microsoft AI adoption. Proven artificial intelligence frameworks enable confident deployment with comprehensive data protection. Protect AI Tools

How should organizations govern and secure agents from the Agent Store?

Agent Store deployments require careful vetting of third-party agents, implementing strict permission controls, and continuous monitoring of agent behavior. Organizations must establish approval workflows, conduct security assessments of agent capabilities, and maintain audit trails of all agent installations and interactions. We secure agent deployments and manage all permissions.

This seems really complicated. Can managed service providers help with Copilot implementation?

Yes, experienced managed service providers like Ridge IT can handle the complexity of Copilot security implementation. Organizations working with defense contractors or highly classified environments often have the specialized knowledge needed for Microsoft permission systems and data governance. The key is partnership - technical expertise must be combined with deep understanding of specific business data requirements.

We don’t have E5 licenses but use ChatGPT and are testing Copilot. What are our risk mitigation options?

SharePoint Advanced Management (SAM) is the first option - it's free if you have Copilot licenses, or available as a trial add-on if you don't. SAM provides health checks for SharePoint sites and permissions regardless of E5 licensing. While E5 gives you 95% of Purview capabilities, E3 users can purchase specific add-ons for certain Purview features, though buying multiple add-ons often makes E5 more cost-effective. Our licensing optimization services help determine the most cost-effective approach.

What about the new Microsoft AI agents – how do they work with security?

Agents serve very specific purposes and integrate with existing business systems like ServiceNow, Salesforce, or Jira. Many third-party vendors already provide first-party agents in Microsoft's agent store. Organizations can also build custom agents for specific databases or workflows, with granular user group access controls. Future development includes agent-to-agent communication for more complex automated workflows. Our Microsoft AI agent security framework ensures safe custom agent deployment.

What are the biggest data leakage risks with Microsoft Copilot interactions?

The primary data leakage risks include employees accidentally sharing sensitive information in prompts, Copilot responses containing confidential data from connected systems, and unauthorized data access through poorly configured agent permissions. Code Interpreter functions can expose proprietary algorithms, while CUA (Conversational User Authentication) bypasses may grant excessive access. We prevent data loss across all AI interactions.

What compliance challenges do Microsoft AI Agents create for regulated industries?

AI Agents introduce compliance complexities around data residency, audit trail requirements, and regulatory approval processes. The M365 Copilot API can create data flows that violate industry regulations if not properly configured. Healthcare, financial, and defense organizations face particular compliance challenges with agent-generated content and automated decision-making processes. We address regulatory requirements for AI implementations.

What security risks do Microsoft 365 Copilot and AI Agents introduce?

Microsoft 365 Copilot and AI Agents create new security risks. The attack vectors include data leakage through prompt injection, oversharing of sensitive information in AI responses, and unauthorized access to organizational data through compromised AI interactions. The Researcher and Analyst agents can inadvertently expose confidential business intelligence if not properly secured. We secure Copilot and identify these vulnerabilities before they become breaches.

https://www.youtube.com/watch?v=rAg64tgoW6U

Copilot Security Risks Organizations Face

The core problem: Microsoft Copilot honors existing SharePoint permissions while dramatically expanding data discovery through AI-powered search and correlation. Minor permission oversights become major Microsoft AI security breaches.

Microsoft's Proven Copilot Security Framework

Rather than blocking Microsoft AI deployment, the Cloud Solution Architect recommends systematic Copilot security implementation that enables confident artificial intelligence adoption.

Phase 1: Microsoft AI Security Assessment

Engage Microsoft 365 administrators including SharePoint, Compliance, and Copilot security teams for comprehensive AI protection coverage.

Define Microsoft AI sensitivity standards by establishing clear Copilot data classification criteria that prevent artificial intelligence overexposure.

Discover Copilot data access patterns using SharePoint Data Access Governance reports to identify Microsoft AI security vulnerabilities.

Phase 2: Copilot Security Implementation

Prioritize Microsoft AI data protection by securing the most sensitive Copilot-accessible information first through targeted artificial intelligence security controls.

Deploy Microsoft Purview solutions that provide ongoing Copilot security rather than one-time Microsoft AI protection fixes.

Ready for Secure Microsoft AI Implementation?

Don't let Copilot security concerns delay competitive advantages through Microsoft AI adoption. Proven artificial intelligence frameworks enable confident deployment with comprehensive data protection. Protect AI Tools

What training resources does Microsoft offer for SharePoint Advanced Management?

Microsoft offers training courses and documentation through their Learn platform and technical blogs. Search for "SharePoint Advanced Management" in Microsoft's official documentation. Additionally, various third-party training providers offer specialized courses on data governance and SharePoint security configuration. Our managed IT training programs provide hands-on SharePoint Advanced Management expertise.

What’s the safest way to roll out Copilot to multiple teams without rushing it?

Focus on business personas rather than IT infrastructure teams first. Avoid distributing Copilot licenses primarily to IT staff, as they use AI differently than sales and marketing teams. Before rollout, conduct a health check using SharePoint Advanced Management (SAM) to assess data classification and governance. Start with site permission reviews and implement Purview solutions to address data security proactively. Our managed IT approach ensures secure phased implementation.

When Copilot fetches data from SharePoint and OneDrive through Microsoft Graph, can other users’ emails or files be leaked?

No, Copilot maintains user context boundaries. Users cannot see other users' emails, OneDrive files, or private content through Copilot unless they already have explicit permissions. Users can only reference content from their own inbox, sent items, or shared resources where they've been granted access through normal Microsoft 365 permission structures. Our Microsoft security architecture maintains strict data isolation.

Why is my sensitivity labeling button grayed out in Word when I have a Copilot license?

This is typically a configuration issue, not a licensing problem. First, click in the document body to ensure focus is properly set. If the button remains grayed out, check for policy settings that may have disabled the feature either in the client application or from the backend administration settings. Our configuration services resolve these technical implementation issues.

Will Microsoft Purview and DLP policies work with other AI models beyond Copilot?

Absolutely. If building AI solutions with Azure Foundry or other models within the Microsoft ecosystem, Purview capabilities apply across all Microsoft workloads. All classification, labeling, and data governance features available with Microsoft 365 Copilot extend to broader Azure components and custom LLM implementations that leverage Microsoft Graph. Our Microsoft security integration covers the complete AI ecosystem.

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